Changing Global Travel & Hospitality one step at a time.
I’ve been developing global technology & business solutions for 20+ years due to my insatiable curiosity with the consumer experience.
I help businesses connect with their customers by putting the customer at the center of everything.
My goal is simple:
Make it easier to use technology for travel.
Jacqueline Nunley
Predict the future by creating it
“Humble, servant-minded leaders” focus on the “good of their customers, teams, and partners.” My work begins with curiosity. Both stakeholders and their customers hold valuable expertise, and if we ask the right questions, we can uncover insights geared toward solving the correct problems.
MY EXPERIENCE
Industry Advisor, @Salesforce
Feb 2022 - Current
I am a highly trusted advisor and public-facing subject matter expert to the travel & hospitality industry. I serve as a coach for internal leaders, sellers, solution engineers, and external partners and customers, helping refine their strategies. My focus is on global rollouts, content, and GTM activities. I am tasked with sharing my knowledge and insights to up-level industry knowledge and play a key role in partner and product strategy, collaborating with stakeholders to meet growth targets and drive customer success.
Head of Hospitality, @Salesforce
Aug 2020–Feb 2022
Customer facing, travel and hospitality strategy resource. I deepened field knowledge and translated industry market insights, trends, and challenges through GTM content creation and managed activities. I influenced teams without authority, by building trust and motivating them to get the job done. I provided account deal support and helped develop points of view through collaboration. I also served as an industry SME assisting customers in their digital transformation journey.
GTM Senior Manager, @Salesforce
July 2018–Aug 2020
Responsible for translating industry problems into solutions to address business challenges. Created managed and executed global GTM rollouts, content, and activities. Identified areas of opportunity to boost engagement and conducted internal and external enablement. Supported direct deals and partner strategies to drive overall vertical growth. Achieved 29% revenue growth and a 32% increase in ACV (year-over-year) as the GTM Travel & Hospitality lead.
MY STRENGTHS